Privacy Policy

1. Introduction

Foxolog ("we", "us", "our") operates the influencer marketplace at www.foxolog.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Platform.

2. Information We Collect

Account Information:

• Name, email address, and password
• Role selection (Creator, Brand, Agency, Network)
• Company name and industry (for Brands and Agencies)

Creator Information:

• TikTok username and profile data (follower count, engagement metrics, bio, avatar)
• Content categories and portfolio links
• Content delivery screenshots and TikTok video links

Payment Information:

• Payoneer account details for payouts (processed by Payoneer, not stored by us)
• Transaction history and payout records

Usage Information:

• Browser type, IP address, and device information
• Pages visited and actions taken on the Platform

3. How We Use Your Information

• Provide, maintain, and improve the Platform
• Process orders, deliveries, and payments
• Verify TikTok account ownership
• Calculate creator scores and tier rankings
• Generate AI-powered creator and delivery analysis
• Send transactional emails (order updates, delivery notifications)
• Provide customer support
• Prevent fraud and enforce our Terms of Service

4. TikTok Data

We access TikTok data through official TikTok APIs solely to:

• Verify that creators own the TikTok accounts they register with
• Retrieve public profile metrics (follower count, video count, engagement rate)
• Fetch video performance data for scoring and analysis

We do not sell TikTok data to third parties. TikTok data is used exclusively within the Platform for the purposes described above. Our use of TikTok data complies with TikTok's Developer Terms of Service and API Usage Policy.

5. AI-Powered Analysis

We use AI services (Anthropic Claude) to analyze creator profiles and content deliveries. This analysis uses publicly available TikTok metrics and content data submitted through orders. AI-generated insights are stored within the Platform and are not shared externally.

6. Information Sharing

We share your information only in the following circumstances:

• Between Platform users: Creator profiles are visible to brands and agencies for campaign matching. Order details are shared between participating parties.
• Payment processing: Stripe receives necessary payment information to process transactions.
• Email delivery: Resend processes transactional emails on our behalf.
• Legal requirements: We may disclose information if required by law or to protect our rights.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including encrypted connections (HTTPS), secure password hashing (bcrypt), and role-based access controls. However, no method of transmission over the Internet is 100% secure.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Transaction records are retained for legal and accounting purposes. You may request account deletion by contacting support.

9. Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.

10. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Withdraw consent at any time

To exercise these rights, contact us at support@foxolog.com.

11. Children's Privacy

The Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. Continued use of the Platform after changes constitutes acceptance.

13. Contact Us

For questions about this Privacy Policy, contact us at support@foxolog.com.